First, let me explain the overview of this pamphlet. The pamphlet consists of 16 pages of A4 size paper. Page 1 Front Cover Pages 2-3 Setacchifs Day with Universal Design Pages 4-5 In Shopping Areas and on Streets Pages 6-7 At Train Stations Pages 8-9 At Public Facilities (At a Library) Pages 10-11 What is Universal Design? Pages 12-13 When Noticing Something Like These in Town gI Can Do Thish ? Help That We Can Offer Pages 14-15 Universal Design Anywhere Page 16 Back Cover Description of each page starts here. First, the front cover. The title is gWhat is Universal Design? Beautiful Setagaya, Where Living Is Easy for Anyone, Anywhereh A monkey with gUDh written on the stomach is smiling. The monkey is named Setacchi. Setachhi can talk. gI am Setacchi, a Universal Monkey. Various people live in my city.h Many people are shown in the front cover visually disabled Megumi, Ichiro on a wheelchair, hearing disabled Susumu, an expectant mother with her child, a person on crutches, senior people, a mother pushing a baby stroller, a lady carrying a heavy baggage, foreigners, a visually disabled man led by a guide dog, children and more. Also shown is the Carrot Tower, Setagaya Line, a school, a library, houses, and a park. The title for pages 2 and 3 Setacchifs Day with Universal Design Saying that universal design is ideas meant to produce cities and products that anyone can use easily anywhere does not really mean much, right? So, why donft you go to town with Setacchi and find out what universal design is all about? What does ganyone can use easilyh mean? Try to think about it by answering the following questions. The answers are found on page 14. Question 1 What kind of alarm clocks do hearing disabled people use? Question 2 When a person on a wheelchair wishes to wash his or her face, how should he or she come closer to the washstand? Question 3 How would a visually disabled person know a carton of orange juice from a carton of milk? Question 4 Computers and mobile phones are useful tools even for visually disabled people and hearing disabled people. How do these tools make life easier for them? Question 5 There are some ways shoes and clothes can be used by people who don't have the full use of their hands and senior people. What are these ways? gBye!h At the start of day, one would find many things related to universal design just by looking around. Let us set off to the town to find out examples of universal design. The title for page 4 In Shopping Areas and on Streets Setacchi sees a woman with a white cane in town. She is just about to bump into a bicycle on the tactile paving. Without thinking, Setacchi cries out to her, gWatch out!h gThank you!h gIs there anything I can do for you?h Setacchi goes on to guide Megumi, who is visually disabled, to the station. If you see a visually disabled person in town, please ask in a gentle voice, gIs there anything I can do for you?h Donft tap him on the shoulder suddenly because the person will surely be surprised. Yellow blocks are provided on sidewalks near public facilities in town. They are for guiding visually disabled people. A line-raised block is thirty centimeters square tile with four raised bars lined up to indicate the walking direction. A dotted block is thirty centimeters square tile with twenty-five circular raised dots to indicate the places where caution is required. Please do not park bicycles or place signboard over these blocks. Column These things make moving around difficult to visually disabled people There are five difficulties shown. EWhen no raised step separates the sidewalk from the street, visually disabled people might go out into the roadway without knowing. EThere are things that visually disabled people cannot check with their white cane, for example, branches that stick out from hedges into the sidewalk, flip-up rear doors of parked cars. ESound of chime ringing at building entrances and stairs can be an alert. However, it doesnft fit the purpose if the sound differs at different places and cannot be identified. EIt is difficult for visually disabled people to start conversations because they cannot know who is around them. EAbout steps The step that a sidewalk makes with the street is an important guiding marker for visually disabled people and a challenging obstacle to people on wheelchairs. So, with these in mind, the City of Setagaya designed this step to be 2 cm or less in consideration of both parties. The title for page 5 Good Ideas and Initiatives in Town Welcome markers are pasted on stores to welcome those who are assisted by helping dogs (for example seeing-eye dogs, hearing-ear dogs, partner dogs). These welcome markers show the face of a dog with gHelping dogs are welcome here!h written. With the assistance of store clerks, for example, fetching goods for them, visually disabled people can do shopping by themselves. There are shopping areas with no raised step from the street provided to make it easy for anyone using baby strollers and wheel chairs to get into the shops. Facilities for taking a rest like benches help those who get tired easily, senior people, and those who accompany babies. gI see...h Setacchi and Megumi arrive at the station safely. Megumi thanks Setacchi while shaking hands. Thank you very much for. You were a great help. The title for page 6 At Train Stations Setacchi is about to get on the train and sees a person on a wheelchair. He passes through the entrance gate and gets on the elevator by himself smoothly. But itfs different on the platform... A station attendant lays a board between the platform and the train to help the man on the wheelchair get on the train. gWow! This is the way he gets the train!h Setacchi gathers some courage and talks to him. Ichiro says he can go anywhere on the wheelchair and talks about difficulties he faces in town. Column Difficulties for people on wheelchairs There are seven difficulties shown. EWith no elevators, persons on wheelchairs cannot go up or down on their own. EEven if there are elevators, they need to contact station attendants beforehand to get on a train. ECrossing raised steps is challenging to them. And they cannot go up very steep slopes by themselves. EThey cannot run straight on slanted roads. EThey have trouble in finding rest rooms where wheelchairs can be used. EThey cannot get into stores with narrow doors. EWhen they are in stores, they cannot reach goods that are placed on high shelves. They have to wait to use a stair lift until a station attendant comes. Some says that they hate being stared with great curiosity. Recently elevators that can be used by people on wheelchairs and people with no disabilities have been installed. On board buses, positions for persons on wheelchairs are provided. It would be of much help to make those positions open when you see such persons on board. The title for page 7 Good Ideas and Initiatives at Train Stations There are six items. With touch-type cards that need not be inserted into machines, stations have become easy to use for visually disabled people. Providing doors and walls at the ends of platforms can prevent falling from platforms. Setagaya Line has become easy to ride for persons on wheelchairs. Train attendants are polite, providing assistance like laying down boards from platform to train for persons on wheelchairs to cross. Hand straps of different lengths make it easier to use for everyone. On-board electronic displays enable those who cannot hear announcements to access information. Changing the colors of walls and hand straps near priority seats on trains to yellow makes it easy for the seats to be easily noticed. Let us offer our seats to senior people and expectant mothers, not to mention priority seats. Setacchi thanks Ichiro, from whom he has learned many things. gThank you so much.h gDonft mention it.h If persons on wheelchairs can go somewhere, it means that those who push baby strollers or uses canes can go there easily too. This pamphlet was compiled with ideas that have come out in workshops by the residents of the city. Edited and published by Urban Development Policy, Urban Design Division, City of Setagaya 4-21-27, Setagaya, Setagaya-ku, Tokyo, Japan 154-8504 TEL 03-5432-2038 FAX 03-5432-3043 Please note that Urban Design Division scheduled to relocate to the Futakotamagawa Annex (1-20-1, Tamagawa, Setagaya-ku) in May 6, 2021. TEL 03-6432-7152 FAX 03-6432-7996 Public Bulletin No. 1001 October 2012